Competitive Advantages for Partners and Resellers

Inova Suisse offers generous revenue sharing to Resellers as well as aggressive pricing to merchants. In addition to delivering excellent merchant support and quality customer service, we are set apart from other Reseller programs by three primary features: flexible compensation options, multi-tier reporting, and prompt payment.

• Flexible Compensation Options for Resellers and their merchants: With the flexible compensation options, Inova Suisse offers a choice of buy rate and/or commission plans. Our revenue sharing, coupled with the most full-featured check processing product line, allow resellers to compete aggressively in the marketplace.



• Multi-tier Tracking and Reporting providing real-time account activity and status: Inova Suisse's tracking and multi-tier reporting allows Resellers to access the status of their merchant accounts at any time, including the activity and balances of their down-line sales agents. Additionally, Resellers can choose to have their independents paid directly by Inova Suisse. Reseller organizations can set their accounts up whichever way works best for them and then watch the money roll in.
  
  
  • Inova Suisse has designed on online, password-managed site for each affiliate to view the status of their entire down line of merchant leads.
  • Inova Suisse delivers monthly reports in detail and summary for each affiliate's merchants and associated resellers in their entire down line. This service will soon be available online.



• Prompt and Immediate Payments deposited directly into your banking account: We understand that in order to operate efficiently and effectively you need to receive your funds in a timely manner. Each month Inova Suisse will supply all ISO's with a detailed reporting of the merchants they have referred. Inova Suisse ISO's can feel secure that all merchants they refer are accurately tracked and accounted for in our system.
  
  
• Merchant Support: Dedicated merchant technical support and other (non-technical) support via Live Person chat and email. .

  Inova Suisse's commitment to service and support creates strong retention rates and high customer satisfaction. Inova Suisse focuses on providing all merchants with timely support via a dedicated team of merchant support representatives.

  • For merchant technical support, please email techsupport@inovasuisse.com.
  • For other merchant services support, please email support@inovasuisse.com.

• Multi-Access Customer Support: Dedicated channels and customer representatives: Handing customer support inquires is a core priority at Inova Suisse. Offering an automated help desk interface as well as dedicated customer support personnel who assist customers reaching us via inbound calls, email requests, and live person chat, Inova Suisse takes pride in resolving all customer issues in a timely and efficient manner.

• Valuable Sales Education and Tools: Inova Suisse understands the benefit in arming its Resellers with tools and training to facilitate sales. All Resellers are provided with a “kit” and an interface accessible at electracash.com, designed to provide:
  • Education on all products
  • Sales collateral
  • Merchant manuals
  • Other valuable tools